Official mb365 Documents

Privacy Policy mb365 — Your Personal Data Protection

Mb365 respects the privacy of every member and is committed to protecting your personal data. This Privacy Policy clearly explains how we collect, use, store and protect your information when using the mb365 platform.

Last Updated 1 January 2026
Malaysia PDPA Compliance
256-bit SSL Encryption active
No sale of data to third parties
Data access and erasure rights are guaranteed

How mb365 Protects Your Privacy

Six core data protection principles we apply to ensure your information remains secure at all times.

Advanced Encryption

All data transmitted between your device and mb365 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls to prevent any data breach.

Full Member Control

You have the right to access, amend, download, or request deletion of your personal data at any time through your account settings or by contacting the mb365 support team.

No Data Sales

Mb365 has never and will never sell, rent or share your personal data to any third party for marketing purposes without your explicit prior consent.

PDPA Compliance

All mb365 data handling practices comply with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your rights as a data subject are always upheld and respected.

Transaction Privacy

All your financial transaction records on mb365 are confidential and accessible only by you. Payment information is processed through a secure, integrated payment gateway.

1. Introduction

This Privacy Policy is issued by mb365 ("we", "Platform") and applies to all users, visitors, and registered members using the mb365 platform at mb365.fun, including the website, mobile app, and all related services we offer.

We understand that your privacy matters deeply. Your trust in mb365 is at the core of the service we provide, and we take this responsibility seriously. This Privacy Policy explains the types of personal data we collect, how we use it, who we share it with, and what choices and rights you have over your own data.

By registering an account, logging in, or using any part of the mb365 platform, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

This Privacy Policy is to be read together with Terms and Conditions mb365. In the event of any conflict, this Privacy Policy shall prevail with respect to matters relating to the handling of personal data.

2. Personal Data We Collect

Mb365 collects various categories of personal data depending on how you interact with our platform. The table below describes the data categories and examples of the information involved:

Data Category Example Information Requirements
Identity Information Full name, identity card number, date of birth, gender Mandatory
Contact Information Phone number, email address, full mailing address Mandatory
Financial Information Bank account number, bank name, deposit and withdrawal records Mandatory
KYC Documents MyKad copy, bank statement, verification selfie Required for withdrawal
Technical Data IP address, device type, operating system, web browser Automatic
Usage Data Game records, login dates and times, platform activity Automatic
Cookie Data Session cookies, language preferences, display settings Options

We only collect data that is strictly necessary to provide the services you request. mb365 does not collect irrelevant or excessive information beyond the scope of the purposes stated in this policy.

3. How We Collect Data

Mb365 collects your personal data through several key channels:

  • Account Registration: Information you provide when completing the mb365 registration form, including your name, phone number, email, and banking details.
  • KYC Process: Identity verification documents you upload to fulfil verification requirements before a withdrawal is processed.
  • Platform Usage: Data automatically generated when you use mb365 services, including gaming records and transactions.
  • Devices & Connections: Technical information automatically collected from your device, such as IP address, browser type, and operating system.
  • Cookies and Similar Technologies: Cookie files stored on your device to enhance your user experience and ensure the platform functions smoothly.
  • Support Communications: Information you share when interacting with the mb365 customer support team via live chat or email.
  • Trusted Third Parties: In certain circumstances, we may receive information from identity verification providers or payment service providers that partner with mb365.

mb365 never collects your personal data from public sources, social media or third-party platforms without your prior knowledge and consent.

4. Purpose of Data Use

The personal data we collect is used solely for legitimate purposes related to mb365 services. We do not use your data for any undisclosed purpose without obtaining your consent first.

The primary purposes for which your personal data is used are as follows:

  • Account Management: To create, verify and maintain your mb365 account securely.
  • Transaction Processing: To process deposits, withdrawals and all financial transactions on the mb365 platform accurately and securely.
  • Identity Verification (KYC): To fulfil anti-money laundering (AML) legal requirements and ensure the mb365 platform remains free from illegal activity.
  • Platform Security: To detect and prevent fraud, account misuse, unauthorised access and other suspicious activity.
  • Service Improvement: To analyse usage patterns and improve the quality of mb365 platform products and user experience.
  • Service Communications: To send important notifications regarding your account, transactions, security updates and policy changes.
  • Promotions & Marketing: To inform you of relevant mb365 offers, bonuses and promotions — subject to your marketing communication preferences.
  • Legal Compliance: To fulfil legal and regulatory obligations applicable to the operation of the mb365 platform.

5. Data Sharing with Third Parties

Mb365 respects the confidentiality of your data. We does not sell, rent or disclose your personal data to third parties for their own independent marketing purposes. However, in certain situations, we may need to share your information with the following parties:

  • Payment Service Providers: Malaysian local banks, e-wallet operators (Touch 'n Go, GrabPay) and payment processors integrated with the mb365 platform for the purpose of processing your transactions.
  • Identity Verification Providers: Companies that assist mb365 in conducting KYC and document verification processes to meet compliance requirements.
  • Game Providers: Game software providers that supply casino and sports content to the mb365 platform may receive the minimum technical data required to operate the games.
  • Statutory Authority: When required by Malaysian law or a court order, mb365 will disclose the necessary information to the relevant authorities.
  • Professional Advisors: Auditors, lawyers, and consultants bound by strict confidentiality obligations when providing services to mb365.

All third parties working with mb365 are required to comply with data protection standards no less stringent than this Privacy Policy. We do not permit them to use your data for any purpose other than those specified in our cooperation agreements.

6. Data Security

The security of your personal data is mb365's top priority. We implement a range of technical and organizational measures to protect your information from unauthorized access, loss, alteration, or disclosure.

Key security measures we implement include:

  • 256-bit SSL Encryption: All data transmitted between your browser or app and the mb365 servers is encrypted using the latest TLS protocol.
  • Two-Factor Authentication (2FA): Additional security options available to all mb365 members to protect their accounts from unauthorised access.
  • 24/7 Monitoring: A continuous security monitoring system that detects and alerts on any suspicious activity in real time.
  • Internal Access Controls: Only mb365 staff who require access to your data to perform their authorized duties are permitted to do so, under full supervision.
  • Regular Security Audits: Independent security assessments are conducted on a regular basis to identify and address any potential vulnerabilities.
  • Secure Data Backup: Your data is regularly backed up and stored in a secure location to ensure recovery is possible in the event of an emergency.

While we take all reasonable security measures, no digital system can be guaranteed 100% secure against all threats. You also play an important role by keeping your mb365 account password confidential.

7. Cookies & Tracking Technology

Mb365 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the mb365 website or use the mb365 app.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification, security, and navigation. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use the mb365 platform to help us understand and improve website performance.
  • Functional Cookies: Saves your preferences such as language, display settings, and login details so you do not need to re-enter them each time.
  • Analytical Cookies: Helps mb365 understand aggregated user behavior for product improvement purposes, without identifying you personally.

You can manage your cookie preferences through your web browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the mb365 platform.

8. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by mb365:

1
Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable period upon receiving a valid request.

2
Right to Rectification

If you find that the personal data we hold about you is inaccurate or incomplete, you have the right to request that corrections be made promptly.

3
Right to Erasure

You may request that your personal data be deleted when it is no longer required for the purpose for which it was collected, subject to legal obligations that may require us to retain it.

4
Right to Object

You have the right to object to the processing of your data for direct marketing purposes. We will cease such processing immediately upon your request.

5
Right to Data Portability

You may request that your personal data be delivered to you in a machine-readable format for the purpose of service migration.

6
Right to Withdraw Consent

Where the processing of your data is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the mb365 privacy team via email at [email protected]. We will respond within 14 business days.

9. Data Retention Period

Mb365 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law.

Data Type Retention Period
Active account data Throughout the active account period + 7 years after closure
Financial transaction records Minimum 7 years (legal requirement)
KYC Documents 5 years after the business relationship ends
Security logs 12 months
Cookie data Up to 12 months or until deleted by the user
Support communication records 3 years

Once the retention period expires, your data will be securely deleted or anonymised so that you can no longer be identified from it.

10. Child Protection

The mb365 platform is exclusively for individuals aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.

If you believe that someone under the age of 18 has registered for or is using the mb365 platform, please contact us immediately at [email protected]. We will take immediate action to investigate and delete any related data and close the account.

mb365 encourages parents and guardians to monitor their children's online activity and use appropriate parental control software to prevent unauthorised access to gambling websites.

11. Privacy Policy Amendments

Mb365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements or the services we offer. Any material changes will be communicated to members via in-platform notifications or email at least 14 days before taking effect.

The "Updated" date at the top of this page will always reflect the latest version of the Privacy Policy. It is your responsibility to review this page from time to time. Continued use of the mb365 platform following any amendments constitutes acceptance of the revised policy.

The latest version of this Privacy Policy takes effect from 1 January 2026. mb365 maintains an archive of previous versions, which members may request through our support channels.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mb365 handles your personal data, our team is ready to assist at any time.

Privacy Email
Live Chat
Available 24/7 within the mb365 platform
FAQ
Browse our FAQ page for quick answers

We are committed to responding to every privacy-related inquiry within 3 business days. For formal complaints, you may also refer to the Department of Personal Data Protection Malaysia.

Safe & Trusted Platform

Join mb365 with Complete Confidence

Your data is protected. Your transactions are secure. Your privacy is respected. Register an mb365 account today and enjoy a premium gaming experience with complete peace of mind.

256-bit SSL
PDPA Compliant
No Data Sales
24/7 Support
Bahasa Melayu